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- How to create the "Info Report" for SAPx Support?
How to create the "Info Report" for SAPx Support?
- Serge Volkov
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Topic Author
8 years 10 months ago - 8 years 10 months ago #29 by Serge Volkov
How to create the "Info Report" for SAPx Support? was created by Serge Volkov
Usually, when our users report a problem we ask to send some information about version of Connect for SAP, version of SAP RFC DLLs, used platform, etc.
Now, Connect for SAP allows creation of a helpful summary that includes most of the information required for support.
The "Info Report" can easily be created in Explorer:
or in the "Connect and Ping" Client Demo:
Now, Connect for SAP allows creation of a helpful summary that includes most of the information required for support.
The "Info Report" can easily be created in Explorer:
or in the "Connect and Ping" Client Demo:
Last edit: 8 years 10 months ago by Serge Volkov.
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- Serge Volkov
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Topic Author
8 years 10 months ago #37 by Serge Volkov
Replied by Serge Volkov on topic How to create the "Info Report" for SAPx Support?
To help us to investigate your case - please send or attach the report along with the description of the problem.
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