How to create the "Info Report" for SAPx Support?

  • Serge Volkov
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3 years 5 months ago - 3 years 5 months ago #29 by Serge Volkov
Usually, when our users report a problem we ask to send some information about version of Connect for SAP, version of SAP RFC DLLs, used platform, etc.

Now, Connect for SAP allows creation of a helpful summary that includes most of the information required for support.

The "Info Report" can easily be created in Explorer:


or in the "Connect and Ping" Client Demo:
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Last edit: 3 years 5 months ago by Serge Volkov.
  • Serge Volkov
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3 years 5 months ago #37 by Serge Volkov
Replied by Serge Volkov on topic How to create the "Info Report" for SAPx Support?
To help us to investigate your case - please send or attach the report along with the description of the problem.

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