How to create the "Info Report" for SAPx Support?

Usually, when our users report a problem we ask to send some information about version of Connect for SAP, version of SAP RFC DLLs, used platform, etc.

Now, Connect for SAP allows creation of a helpful summary that includes most of the information required for support.

The "Info Report" can easily be created in Explorer:


or in the "Connect and Ping" Client Demo:

To help us to investigate your case - please send or attach the report along with the description of the problem.